Included in all hosting accounts at no extra charge is our Basic spam filters. These filters refer to external blacklist sites to block e-mail from unwanted senders. The filters are effective at blocking about 75 - 80% of all spam received.

If you want to increase your level of protection to a spam blocking rate of 99% and higher, you can sign up for our advanced filtering service called MailPure. Click here for more details and pricing.

Spammers are using advanced methods designed to beat the filtering systems. They "harvest" e-mail addresses from your web pages, and use programs to launch "dictionary attacks" on mail servers sending mail to limitless combinations of letters in the alphabet hoping they find a legitimate address. In some cases, Spam messages will be received as they pass some of the filter tests. This means that you will receive some Spam in your mailbox. However, there are things you can do to reduce the amount of Spam you receive:

1. NEVER unsubscribe to a Spam message! This is a trick the Spammers use to validate your e-mail address and put you onto more mailing lists!
2. Use a graphic/image instead of an html link for your e-mail addresses listed on your web site. The "spambots" which harvest e-mail addresses cannot read images.
3. Don't hyperlink your e-mail address on your web site. This again helps in fooling the spambots. Instead, replace the e-mail address with the following javascript code:

Change var name to your account name (before the @ sign). Example: sales
Change var domain to your domain name (after the @ sign). Example: apple.com

4. Don't include your e-mail addresses on every page of your web site. Create a Contact page with the necessary e-mail addresses. Again, use a graphic/image instead of an html link.
5. Use a contact form on your web site instead of listing e-mail addresses. Forms are not subject to automated spam techniques and are a good way to insure you receive legitimate inquiries from your web site.